Shipping policy
Shipping Policy
At David Denza, we offer two shipping options to accommodate your needs: Standard Shipping and Express Shipping. Please note that all shipping times mentioned below are in addition to the time required for customization and production of your order.
Shipping Options:
-
Standard Shipping:
- Delivery Time: 12-21 business days
- This option provides a reliable delivery timeframe for most locations.
-
Express Shipping:
- Delivery Time: 7-14 business days
- This expedited option offers faster delivery for those who need their order sooner.
Customization and Production Time
Please be aware that the shipping times mentioned above do not include the time required for customization and production of your shoes. As all David Denza shoes are pre-designed but made to order, the handling and manufacturing process typically takes 5-7 business days. Once your order has completed production, it will be shipped according to the shipping method selected at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your delivery.
Shipping Costs
Shipping costs will be calculated at checkout based on the shipping option selected and your location.
Customs and Duties
Please note that international orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our shipping fees.
Delivery Delays
While we strive to meet the estimated delivery times, please be aware that unforeseen circumstances such as customs delays or carrier issues may affect delivery times. We appreciate your understanding and patience in such cases.
Contact Information
For any questions or concerns regarding your order or our shipping policy, please contact us at Orders@daviddenza.com.